Understanding
Customers and Employees with AI.
Are you aware of the value of truly understanding your customers and employees? Do you have the capacity to listen to thousands of voices and make sense of it all? Let us show you how!
Our data enrichment pipelines provide greater accuracy and detail than any human-level annotation. Our topical taxonomies are comprehensive and up-to-date, offering you a clear understanding of your customers and employees. With our help, you can be sure to get the most out of your data and make informed decisions.
True Potential
Unlock the true potential of understanding your customers and employees with our unmatched services. Put our promises to the test and compare our results with any of our competitors on the most important metrics:
- Nuance
- Precision
- Recall
- Turnaround Time
- Responsiveness
- Customization
Experience the difference for yourself and see how our results speak for themselves!
Sentiment Analysis
We can also assign high-accuracy sentiment labels (positive, neutral, negative) for every phrase identified in every topic in your corpus.
- Our newest sentiment models can even identify sentiment on a five-point scale to get even more detail from your data.
- It’s important to know what people are talking about (topics).
- But it can be another valuable dimension used to split the data and uncover opportunities.
Emotion Analysis
There is no better predictor for human behavior than emotions. Discover the true feelings of your customers with our advanced emotion analysis tool.
- By analyzing the language and tone used in customer interactions, our tool can accurately identify the emotions that are driving their behavior
- With this information, you can tailor your messaging and offerings to better resonate with your customers
- Try our emotion analysis tool today and start tapping into the power of emotion to drive your business success!
Redaction
Privacy is paramount, and the most sure way to protect your customer and employee data in accord with legal requirements is to redact any sensitive information entirely.
- Our redaction software is the perfect solution for your business needs.
- With our easy-to-use interface, you can quickly identify and redact sensitive information from your documents.
- Ensuring that your customers' and employees' personal data is protected.
Expert consultants
Our expert consultants can help you identify and implement the most creative and innovative approaches to maximize the potential of your data.
- We'll organize a brainstorming session to help you come up with exciting new ways to leverage the data you already have.
- Take the next step in unlocking the potential of your data.
